Human resource professionals develop, plan, implement and evaluate activities revolving around staff recruitment, dispute resolution and advising on workplace matters, as well as representing employer, commercial, industrial, union and other parties in negotiations on issues like rates of pay, enterprise bargaining and conditions of employment.
They may also be involved with the administration and organisation of recruitment and the employment and training of an organisation's workforce. They are generally responsible for any processes that concern staff, like health and safety, conditions of employment and employee relations. They are required to maintain records on matters such as leave, entitlements, wages and superannuation. Human resources staff also advise management on matters, policies and procedures regarding employees and may take part in discussions between employees and management, or between unions and employers.
Human resource professionals are most commonly employed in administrative and support services, public administration and safety focussed organisations. Successful human resources professionals are generally good with details and have strong people and interpersonal skills. They are excellent communicators, consistently keeping employees and managers informed on the status of issues, queries and concerns. They tend to continually look for ways to improve HR standards and policies.
Human resources staff are responsible for maintaining employee records and human resource information systems, advertising job vacancies, interviewing applicants, the selection of staff, arranging inductions and providing information on conditions of service and wages, as well as compiling information for management on workplace relations policies and procedures, staff performance and disciplinary matters.