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PERPETUAL - SYDNEY,NSW 2000
In this newly created role and reporting into our Chief Risk Officer, our Senior Complaints Manager is responsible for leading the function and will have end-to-end ownership ... upfront so that subsequent complaints management is targeted to complainants’ needs Resolve complex complaints through well-developed customer service skills and technical knowledge ...
QUEENSLAND GOVERNMENT - CAIRNS REGION
1. Analyse and manage complaints received by the Queensland Human Rights Commission in accordance with the Anti-Discrimination Act 1991, the Human Rights Act 2019, and other ... and activities. 4. Answer enquiries from the public and provide appropriate information or referrals. 5. Maintain accurate electronic records of complaint management and other activities ...
HUDSON - SYDNEY CBD, NEW SOUTH WALES, NORTHERN BEACHES
... (ARIC), the Executive Manager - Internal Audit & Complaints Resolution provides direction and leadership in managing staff and other resources to ensure high performance service ... delivery of internal audit, investigation, and serious or escalated complaint management services. Key accountabilities Within the area of responsibility, this role is required to: Lead ...UP TO AU$220000.00 PER ANNUM + PACK
FUTUREYOU - SYDNEY
CARNIVAL - SYDNEY
, arriving in 2020 and 2021. This position is responsible for managing a multi-functional team across complaint management & resolution, and agent support. It will also provide direct ... as the first point of contact for the Stellar Win Back team and provide them direct and day-to-day support Manage the Complaint Handling process including delegated authority for shore side ...
DEPARTMENT OF EDUCATION - SYDNEY REGION
... is responsible for managing the cross-functional resolutions team. This role would entail staff management (direct and indirect), complaints management strategy and escalated complaint ... resolution to ensure high quality customer-centric, consistent complaints management and service improvement approaches. About the Department We ensure young children get the best start ...$135,279. PACKAGE INCLUDES SALARY ($110,745 - $122,0…
HAYS - VICTORIA, MELBOURNE CBD
... will report to the assistant manager in complaints and resolutions You will be responsible for assisting with and handling enquiries received by consumers and lawyers You will be resolving ... will possess the following requirements: You will have worked within a dispute or complaint management environment You will have a well-developed understanding of how to interpret and apply ...
SURFERS PARADISE, 4217
... Documentation Experience in conducting doctors rounds Be able to support registered staff and conduct family case conferences Be experienced in Complaint management with support from Clinical ...AUD PER HOUR
AMBITION AUSTRALIA - QUEENSLAND, BRISBANE CBD
... resource functionality within a customer complaint management IT system would be highly regarded If this sounds interesting, please submit your CV to apply ...AU$62 - AU$75 PER HOUR + + SUPERANNUATION
About the role The Service Improvement and Complaints Manager will be responsible for improved service delivery via the management and delivery of complaints handling ... resolution of complaints Monitoring, managing and improving the policy and processes for the handling of complaints in relations to workers’ compensation claims Liaising with the wider ...
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The average salary for open Complaints Manager jobs is currently $88,900, 5% lower than the national average salary for all jobs which is $92,732.
91% of the live vacancies are full-time, however 9% of them are part-time positions.
Companies presently offering Complaints Manager job vacancies in Australia include Fox Sports, Queensland Government, LINK Recruitment..
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