Results 1-10 of 250
TALENT INTERNATIONAL - VIC
... of external and internal stakeholders and will lead from the front. Leading and supporting team members to effectively manage complaints Managing complaints and incidents, including ... assessing, recording, resolving and referring as required. Managing escalated complaints and ensuring strict deadlines are met Producing quality written correspondence for a range ...
KARLKA RECRUITING GROUP - VIC
... complaints Manage complaints and incidents; assessing, recording, resolving and referring when required Produce quality written correspondence for a range of stakeholders Support ... , performance management and decision making for the team. Duties Develop guidance materials and support processes to assist team members Lead and support team members to effectively manage ...51.00 AUD HOURLY RATE
INTERACTIVE BROKERS - SYDNEY
Interactive Brokers ("IB") is looking for an individual to research client and regulatory complaints using both in-house tools as well as external sources, such as Bloomberg, to resolve customer issues in a written manner which is both professional and ...
HAYS INSURANCE - SYDNEY
. Your new role The Product Owner will work on a complaints management system (CRM). Responsibilities Enabling teams to activate end to end CRM and Complaints Management experiences ... definition and validation review; Managing and delivering product improvement; What you'll need to succeed Prior experience as an Agile Product Owner on CRM and/or Complaints Management ...
HAYS - SYDNEY CBD, NEW SOUTH WALES
... Contract available for a Product Owner (CRM and / or Complaints) on an initial 6 month basis. Your new role The Product Owner will work on a complaints management system (CRM ... ). Responsibilities Enabling teams to activate end to end CRM and Complaints Management experiences for customers, colleagues and partners, that are more secure, robust and scalable than ever before ...UP TO 1000 /DAY
LINK GROUP - MELBOURNE VIC
... Resolution Services Team is responsible for complaints management, analysis, reporting and insights to deliver continuous improvements across the business. On behalf of the Trustee Offices ... , the Complaints Officer provides complaints management (response, investigation, analysis and resolution) to members and employers according to agreed performance benchmarks (volume management ...
HUDSON - NEW SOUTH WALES, SYDNEY CBD
... events into the complaints management system in an accurate and timely manner. Manage product collection from all customers and product specialists Liaise with external supplier ... providers in regards to the ETA and delivery of all orders Ensure product return is monitored using the complaints management system and relevant monitoring spreadsheets Ensure shipping ...
... the organisation Key Responsibilities Overseeing all reporting to the NDIS Complaints Management Quality Management – Internal Audits Contributing to continuous improvement of services Developing ...
NSW HEALTH - PERTH, 6848
TAL GROUP - SYDNEY
... team is responsible for triaging, allocating and recording complaints on TAL's complaints management system and ensuring urgent or sensitive matters are escalated appropriately . What ... to effectively manage complaints. What are we looking for? Complaints management experience Knowledge of RG165/RG271 ASIC Regulatory Guides and AFCA processes Life Insurance and/or claims ...
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The average salary for open Complaints Manager jobs is currently $81,402, 16% lower than the national average salary for all jobs which is $96,312.
81% of the live vacancies are full-time, however 19% of them are part-time positions.
Companies presently offering Complaints Manager job vacancies in Australia include APS, Queensland Government, NSW Health..
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