Customer Service Jobs in Australia

As a customer service representative you can expect to answer questions and provide information and services to customers or the public. You will likely be responsible for answering incoming phone calls or interacting with people face to face, via live chat or email. If you genuinely like interacting with people and you are prepared to handle complaints and difficult customers then this could be the job for you.
Your specific duties would vary depending on what kind of company you work for. For example in a bank you may answer questions about customer's accounts, for a telecommunication company you might help people with service problems. In retail stores you would handle payments and returns. You may even work in a customer service and sales capacity, where you answer questions and generate sales leads at the same time. You should be prepared to put a lot of effort into learning about your products and services and into honing your communication skills, especially listening skills and patience.

Companies presently offering Customer Service job vacancies in Australia include Hungry Jacks, LINK Recruitment, Flight Centre..

71% of current opportunities are permanent, whereas 29% are contract jobs.

The standard deviation of salaries for the results of this search is 30,655.