Customer Service Manager Jobs in Australia

A customer service manager's main responsibility is to ensure satisfaction among customers. If a customer is unhappy, it can be a potential for loss of sales and profits. It is important to keep customers happy and keep them returning in order to have a profitable company.

Customers can be very difficult to deal with if they are unhappy. Being experienced in customer service will allow the manager to be able to solve issues very quickly.


Customer service managers may also be in charge of a service center, which provides customer service on a twenty-four hour, seven days a week basis. They must ensure that customer service representatives are properly trained to handle all types of problems and questions that customers may have. Moreover, they must be capable of fixing the problem in a timely and efficiently manner if the representatives aren't able to.

Companies presently offering Customer Service Manager job vacancies in Australia include Harvey Norman, Hungry Jacks, City Beach Australia..

The Adzuna recency index score for this search is 1.60, suggesting that demand for Customer Service Manager job vacancies in Australia is increasing.

125 new job listings for this search have been found in the last calendar day, compared with 252 in the last 72 hours and 367 in the last week.

78% of current opportunities are permanent, whereas 22% are contract jobs.

The standard deviation of salaries for the results of this search is 30,914.