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Customer Service Specialist

Sydney CBD

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Are you an animal lover & Customer Service expert? Fantastic opportunity within animal pharma. $65-70k Rhodes.

Your new company
This company is the 1# Company in it's industry - leading the frontier in specialised pharmaceutical products. They have an unrivalled culture that has unreal staff engagement - with the customer service team in particular being a close-knit team. Their modern, open and clean offices are based in the bustling suburb of Rhodes, with huge break out areas, pool-tables and views of the harbour bridge!

Your new role
In this role you will be taking calls, processing orders through SAP and servicing all clients with impeccable customer service and providing in depth product knowledge. You will find yourself in a family-like group, who regularly socialise together on a Friday after work and take part in multiple initiatives which are company-wide. You will report into the Customer Service Manager who believes in reward and recognition - in a company thriving in a desirable industry!

What you'll need to succeed

  • Contact centre/customer service experience
  • SAP
  • Experience in a similar industry or qualification (i.e. veterinary nurse/assistant, degree or similar in animal science) highly desirable but not essential
  • Ideally exposure to diagnostics
  • Passionate about delivering a high level of service
  • Strong communication skills

What you'll get in return
  • $65,000 + super
  • Fantastic office with beautiful harbour views
  • Great office culture
  • Full training and support
  • Growth and progression opportunities
  • Work in a rewarding industry with a passionate and growing organisation

What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to christie.pidgeon@hays.com.au, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2344298

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