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Support Coordinator

Ringwood North
Zenitas Healthcare

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About the company

Work with a team of professionals dedicated to assisting people to understand the NDIS and achieve meaningful outcomes. Specialising in support coordination, the organisation is independent and focused entirely on the customer without conflict with other services.

About the role

· Work collaboratively to solve problems for NDIS customers.

· Customers build a relationship with you, their Support Coordinator, but also benefit from the combined experience of the Onside team.

· Work independently with the freedom and flexibility to manage your own workload, time, and approach to assisting customers.

· Work in a mobile model that encourages working from your own space and not be hindered by “the office” and time lost in “the commute”.

What we’re looking for:

§ You have a holistic, compassionate and informed approach to life and the disability sector.

§ You can work creatively with participants to help utilise resources and support budgets to achieve their goals.

§ You are natural at problem solving and comfortable preparing reports.

§ You’re a self-starter. You possess the motivation and drive to push yourself to deliver a great service while working autonomously.

Skills and Experience

§ Experience working with people with a disability, their families and carers

§ Intermediate computer literacy (PC, Microsoft office, customer management system)

§ Valid driver’s licence and vehicle

§ Working with Children Check

§ Current police check

Additional skills highly regarded

§ Sound knowledge of the National Disability Insurance Scheme, the Disability Act and requirements of a NDIS Support Coordinator

§ Experience working within the NDIS, supporting clients to transition

§ Specific NDIS Plan implementation knowledge

§ Comprehensive understanding of service offerings in Melbourne

§ Previous experience working in a billable model


§ Focused on achieving more for NDIS participants and a desire to manage their own work-life balance.

§ A values-based organisation that has a clear vision for support coordination in the future.

§ Committed to delivering the best outcomes for people with a disability.

§ A nimble business is designed to enable all staff to work collaboratively to solve problems and deliver their NDIS customers.


§ A Permanent Part-time (4 days) or Full-time role

§ Flexible working hours and opportunity to work from home. While customer visits are an integral part of support coordination, they can be arranged to suit your work-life requirements.

§ Supportive and empowering culture.

§ Administrative support, allowing you to focus on what you do best.

§ A generous starting salary will be offered to the right candidate, with opportunity for review based on performance. Phone and computer supplied, work related kilometres will be reimbursed. The usual employee entitlements of 9.5% superannuation, sick leave and annual leave at pro rata rate.

How to apply for this job

Please apply through Livehire Zenitas portal. Include your resume and a cover letter. Feel free to contact Andrew Sarunic - Recruitment Manager for a confidential discussion on 08 7221 9718.

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