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Service Delivery Managers | Supervisors

Kangy Angy

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We have an opportunity for experienced Service Delivery Managers to join our $2.3 billion New Intercity Fleet (NIF) project team. This project will oversee the replacement of trains carrying customers from Sydney to the Central Coast, Newcastle, the Blue Mountains and the South Coast. UGL will operate a new maintenance facility and provide maintenance and asset management services to the new fleet for 15 years.

About the role

The role of the Service Delivery Manager is responsible for managing and supervising a team of direct reports ensuring that the maintenance schedule is maintained within the required planned versus actual hours and for the performance management of their direct reports including work being performed to the required quality standard and completed in a safe manner in accordance with the NIF safety management plan as directed by the Operations Manager.

About You
  • Experience in a Production environment
  • Relevant management and supervisory experience
  • Experience and expertise in management preferably with a background in maintenance, manufacturing and engineering
  • Experience and sound knowledge in Rail highly desired
  • Previous experience managing a team of people with a set delivery target to be achieved
  • Proven project management skills
  • Experience and understanding of manufacturing resource planning systems and procedures
  • Sound understanding of budgetary, cost control, performance measurement activities
  • High degree of computer literacy including spreadsheet and database applications
  • RISI / RSW Accreditation
What we offer
  • Opportunity to join more than 6,000 strong organisation owned by the CIMIC Group; a world-leading infrastructure, mining, services, and public private partnership group known for our principles of integrity, accountability, innovation, and delivery
  • Pathways for you to succeed and the space for you to carve your own journey to achieve your goals
  • Competitive group remuneration and benefits including:
    • incentive opportunity
    • health and wellbeing program with company-funded salary continuance insurance
    • flexible work arrangements
    • A culture that values diversity and innovation, evolving with market changes and new technologies

Job Ref No: 239855

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