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Customer Service Representative (Export Coordinator)

Kwinana Area

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With nearly 7,000 employees across six continents, our rich diversity, unmatched vertical integration model, and unparalleled operational and technical expertise across the value chain, position Tronox as the preeminent titanium dioxide producer in the world.

We€™re committed to our people, our customers, and our communities. With a broad global reach and deep local roots, we embrace and celebrate the unique character and culture of every place we call home. From the west coast of Australia to the east coast of the U.S., from Europe to South Africa, and from mines to research and development labs, we bring the same passion to work in every location, everywhere, every day.

The Role:

Tronox is currently offering an exciting opportunity for an enthusiastic and well organised Customer Service Representative who specialises in coordination of exporting products, to join our friendly team at our Kwinana pigment plant.

Reporting to the Customer Service Supervisor, this integral role is responsible for managing international customer orders, processing of the sales transactions and coordination of the relevant export documentation.

Your key responsibilities will include:

  • Processing sales and preparing export documentation for a portfolio of international customers
  • Assisting with the review and approval of open account and collections export documentation
  • Liaising with sales personnel, customer, agents and distributors to ensure a high level of customer service
  • Providing support for sales and other service areas of the Order to Delivery team.

The successful applicant must have

  • Previous experience with export documentation including Bill of Laiding
  • Intermediate level of Microsoft Office Suite
  • Strong interpersonal and communication skills (written and oral)
  • Familiarity with automated order processing
  • Highly developed administration skills
  • Sound knowledge of SAP

Preferred candidates will be bilingual, have a high level of motivation, flexibility and attention to detail to assist within our great team environment.

Applications close 18 June 2020

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