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Customer Service Officer - Wudinna (Flexi P/T)

West Nowra

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Customer Service Officer - Wudinna (Flexi P/T)
  • Flexible Part Time with a minimum 40 hrs and maximum 135 hrs per 4 week cycle

  • Required to be available Monday to Friday

  • Live locally, work locally

BankSA is an iconic banking brand, with more than 170 years of retail and business banking experience and a strong heritage in the South Australian and Northern Territory markets. When you join the BankSA team, you are joining a group of passionate individuals, who take pride in being recognised as leaders in customer service.

The role

Joining our team as a Customer Service Advisor is a great opportunity for those who want to excel at generating new business for BankSA, while being supported with a structured training and accreditation program to help you succeed.

Being the first point of contact for customers, you will serve and delight every customer by effectively and accurately processing banking transactions, cash handling and identifying opportunities to deliver tailored solutions that clearly link back to your customer's financial goals and banking needs.

Key to success in the role is retaining and deepening customer relationships every day by understanding your customer’s needs and providing professional service and products in a target driven environment.

Working within BankSA risk policies and compliance requirements, you will generate leads across wealth, insurance, home loan and small business lending and take ownership for a seamless service experience.

What you need to succeed

  • A passion for service and proven sales delivery experience in a team environment

  • A sense of curiosity to understand the local community and our customer’s needs

  • Confidence and capability to build relationships and offer the right solutions

  • An ability to problem solve and the tenacity to follow things through

  • And of course an understanding of banking and financial services would be a plus!

The benefits

Joining BankSA has many benefits besides building a long and stable career. Your decision entitles you and your family access to some of the best banking, wealth and insurance benefits in the market coupled with Corporate discount partners, offering you the opportunity to save thousands.

BankSA is part of the Westpac Group, made up of a family of some of Australia’s most recognised financial services brands, including Westpac, St. George, Bank of Melbourne, BT Financial Group and RAMS. For more information follow BankSA’s LinkedIn Page and visit www.careers.westpacgroup.com.au

Westpac Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility.

Please apply online if you’re interested in joining us.

Let’s do this!


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