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Program Manager - Kinship Team

Canberra Region

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McArthur ACT are currently seeking applications from suitably experienced candidates to take on the role of Program Manager, Kinship Team. As part of this role, you will work with our client to manage a team of Case Managers/Case Workers who in turn provide child-focused therapeutic support to a designated cohort of children and young people in their care.

The Program Manager is responsible for:

  • Motivating the team to contribute to agency development and to develop their skills and talents to achieve the agency's objectives;
  • Managing program budgets effectively and providing management reports as required ensuring financial accountability of the agency operations is maintained - in particular ensuring carer subsidies are processed in a timely fashion;
  • Promoting whole Agency identity and cohesion, encouraging staff to be innovative and creative in contributing constructively to the constant improvement and development of the services;
  • Developing and maintaining an appropriate knowledge base of local and interstate services and to work collaboratively and liaise with a network of other OOHC providers - developing a sound knowledge of their role and function;
  • Establishing evaluations and reviews of program practice and delivery and participating in the review and development of agency policy and practice
  • Maintaining and developing cooperative working relationships with the government and the non-government sectors and ensuring that contractual arrangements with other agencies are maintained
  • Participating in forums on policy developments in child and family welfare


  • Relevant tertiary degree-level qualifications in the provision of protective support and service delivery to children and young people and their families;
  • Demonstrated capacity to provide advice on complex case management matters/issues and to coach others who also provide such advice;
  • Considerable knowledge of social, economic, health and cultural factors affecting client and family situations;
  • Working knowledge of relevant child protection and related legislation;
  • Demonstrated experience of and capacity to provide leadership, direction, supervision and support to staff who are providing complex case management for children and young people who are in foster or kin care;
  • Demonstrated understanding of the special needs of children in disadvantaged families through past experience of working in a Case Manager or similar role;
  • Demonstrated ability to liaise with ACT Care and Protection Services and the Department of Family and Community Services and other relevant government and non-government agencies along with demonstrated links with existing relevant networks within the Care field; and
  • Exceptional written communication skills, ability to prepare reports, funding submissions and correspondence to a high standard for a range of audiences

To be Aboriginal or Torres Strait Islander is a genuine occupational requirement of this role.

If you are passionate about improving the support service in the Aboriginal and Torres Strait Islander communities, please submit a resume and cover letter responding to the skills required above or contact Anu Kwatra on 02 6229 9000 if you have any specific questions.

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