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Customer Service

Moonee Ponds
Fernwood Fitness

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Excellent opportunity for an ambitious, self-motivated and passionate Membership Consultant to join Fernwood Fitness [insert club] on a [[Full-time / Part-time / Casual basis]].

About us ...

The Fernwood Fitness Group has become synonymous with women's health and fitness in Australia and is renowned for its excellent customer service, premier facilities and special female touches.

The Fernwood Fitness Group has over 69 clubs in every state and territory of Australia and is recognised as the leader in women's health and fitness in Australia.

At Fernwood we pride ourselves on delivering the best service to our members and all staff follow our three step Mantra, Everybody Cleans, Everybody Sells, Everybody Motivates.

What's in it for you?

Working at Fernwood involves having fun, pushing yourself to constantly improve and achieve goals, making friends and working as a team.

We care about our team and our members, and we're looking for people who do the same.

As a Membership Consultant, you'll be:

  • apart of a passionate and dynamic team environment where you will enjoy working towards individual and club targets;
  • be recognised and respected for your achievements and strengths;
  • on an attractive salary and sales incentives, where the earning potential is uncapped!
  • in an environment where we live and breathe our company values;
  • apart of specialised training, on-going coaching and long-term career opportunites;
  • contributing to and be proactive in delivering solutions that promote and create positive member experiences at Fernwood Women’s Health Clubs that fulfil our purpose to “empower women to shine”.

Please refer to the Job Description (available after you click the Apply button) for a full description of the role.

About you ...

To be successful in this role you would need to possess the following:

Essential skills & competencies:

  • Hands-on, positive, and can-do attitude
  • Punctual, diplomatic and sincere with strong team focus
  • A natural motivator
  • Exceptional interpersonal skills
  • Be comfortable driving enquiries in the local area and converting leads to meet targets
  • Have dynamic and creative sales skills; able to identify sales and marketing opportunities
  • Ability to build and maintain strong relationships
  • Driven by achieving results for their clients, themselves, and the company
  • Available mornings, evenings and weekends

Experience and Qualifications:

  • At least 12 months proven experience with face-to-face sales

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

We are not asking for a resume from you. Simply complete the application process by clicking the Apply Now button and we’ll be in touch.


No recruitment agencies please

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