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Complex Case Worker - COVID19

Australian Capital Territory
Australian Red Cross

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  • Multiple 8 week project roles available
  • Full time hours
  • Flexible location (work from home)

About Red Cross

Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. Our vision is human dignity, peace, safety and well-being for all. Our purpose is supporting and empowering people and communities in times of vulnerability, preventing and alleviating suffering across Australia and internationally through mobilising the power of humanity.

Migration Support Programs

Australian Red Cross’ Migration Support Programs works to assist migrants in transition to ensure they have their humanitarian needs met and are participating and included in Australian society. Red Cross has worked in this area for over 25 years, providing assistance and protection to migrants, people seeking asylum, refugees, people in immigration detention, people who are stateless, people who are trafficked or subject to forced marriage, and separated family members, according to their humanitarian needs.

In response to COVID-19, Red Cross is working alongside the Victorian Government to provide additional financial support for vulnerable Victorians who are on temporary visas and experiencing financial hardship as a result of the pandemic. The COVID-19 Extreme Hardship Support Program aims to reduce financial, health and wellbeing distress for vulnerable temporary migrants living in Victoria during the pandemic.

The role

Complex Caseworkers provide casework support to migrants in transition who access the financial hardship program and require further support in response to the impacts of the COVID-19 pandemic.

What you will bring

  • Significant experience providing high quality casework support and complex case management
  • Demonstrated understanding of holistically assessing complex client needs including conducting risk assessments, developing effective case plans and safety planning
  • A sound understanding of the social political and needs impacting migrants in transition
  • Demonstrated cultural competence and the ability to work with people from diverse backgrounds who have experienced grief, loss, trauma and who experience ongoing safety risks
  • Proven effectiveness in interagency collaboration and ability to negotiate, advocate and network with a range of stakeholders
  • Well developed interpersonal, verbal and written communication skills
  • Qualification in Social Work or equivalent

A Working with Children Check is a mandatory requirement for this role.

Why work for us?

Know that the work you do directly contributes to preventing and reducing the vulnerability of migrants in Victoria.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

To find out more, please refer to the position description below or contact Anjali Kamte on 0416 208 807 for a confidential conversation.

Complex Caseworker - COVID-19.pdf

Aboriginal and Torres Strait Islander people are strongly encouraged to apply

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