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APS3 Client Services Officer - Finance

East Brisbane

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Randstad is proud to be partnering with a federal government department to recruit multiple client services officer positions within the banking and finance industry.

Your New Position

  • Calculate subsidy entitlements and Subsidy Authorisation Requests Forms for payments
  • Handle and respond to telephone and written queries about loan schemes
  • Provide high quality customer service to internal and external stakeholders
  • Interpret legislation and translate the meaning to clients
  • Have a sound understanding of financial and administrative frameworks and legislation
  • Maintain administrative duties including mail and record management, and other ad hoc tasks as directed
  • Participate in team meetings and one on one discussions

Your Skills and Experience

  • Financial/Banking background advantageous (Mortgage and Lending Operations preferred)
  • Experience in customer service environment
  • Attention to detail and problem solving skills
  • Accuracy in mathematics and grammar
  • Strong computer literacy skills and ability to work with specialised databases
  • MUST be an Australian citizen

What You'll Receive

  • Work at their Brisbane CBD Location
  • Opportunity for ongoing contract with a federal department
  • Receive excellent on-board training
  • Opportunity to grow and develop with a large federal department

To Apply

Your application is a chance to tell us why you are the right person for the job. We want to know why you are interested in the role, what you can offer us, and how your skills, knowledge, experience and qualifications are applicable to the role.

Please apply online by submitting an updated resume and a 1 page cover letter addressing your interest, skills and experience.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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