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Consultant, Salvage Claims Recoveries (Commercial)

IAG Limited

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The Role
We currently have multiple work from home opportunities available to join the IAG Recoveries team based from Mulgrave and Melbourne CBD. In this role you will be responsible for effectively managing salvage disposal and Written Off Vehicle Register compliance to maximise motor Total Loss salvage return and reduce overall claims cost to the business.

Key Responsibilities

  • Effectively communicate with external suppliers via phone and email
  • Ensure all WOVR’s are accurately updated and submitted within required timeframe
  • Manage and control releases for auction and inventory, ensuring stock levels are effectively managed
  • Management of work allocation in accordance with Service Level Agreements
  • Adhere to regulations and internal policy and procedures

Skills & Experience

  • Strong attention to detail and time management
  • Good communication skills and customer service experience
  • Tech savvy with the ability to adapt to new computer systems
  • Previous experience in Insurance is highly desirable

About Us
At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to:

#Proud to be me – we value difference, not sameness

#Together – harnessing our collective wisdom enables us to be our best for our customers & each other

#No boxes – it’s not about labels, boxes or categories; It’s about building a diverse and inclusive mindset into everything we do

IAG is the largest general insurance group in Australia and New Zealand. We own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI.

Let’s Talk
Start your career journey with us and click ‘Apply’! Applications close on 16th July 2020

In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, up to 50% discount, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts.

At IAG we strongly believe to achieve success we must create a diverse and inclusive workforce. We encourage applications from all backgrounds and communities. IAG have committed to the reconciliation movement in Australia for First Nations people and focus on building a diverse culture by creating a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our website: https://www.iag.com.au/reconciliation.

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