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Experienced Support Workers - Summer Housing (Bowen Hills)

Fortitude Valley
Open Minds

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Experienced Support Workers – Work a set roster at Bowen Hills in brand new SDA accommodation

Could this be the dream Support Worker opportunity for you? Work a fixed set roster supporting SIL clients in a brand new, purpose-built SDA Accommodation providing concierge model of service at Bowen Hills. Extensive training provided.

About Open Minds

At Open Minds, our purpose is to enable an independent and positive future for people living with mental illness and disabilities. Through our more than 100 years of service to the Queensland and New South Wales community, we have become a leading provider of mental health and disability support services.

We offer a range of tailored support services focused on the individual needs of each person we support. These include Supported Independent Living, Support Coordination, Community Access, Complex Care, Psychology and, Counselling and more.

Open Minds is also a registered NDIS (National Disability Insurance Scheme) provider, with more than 500 employees across 35 locations.

We are seeking passionate and talented individuals aligned to our Values to help us deliver on our purpose. If you are genuinely interested in mental health and want to help individuals with mental health needs and believe you can help us make a difference read on and apply!

About this exciting opportunity:

Open Minds has an exciting opportunity for experienced support workers to be part of a team to provide a concierge model of service to 10 clients residing in a brand-new purpose built unit complex in Bowen Hills.

The concierge model of support enables independence with each client having their own SDA approved unit while having access to on-site 24-hour shared support for emergency or unplanned support when required. The clients would require with High Physical Support needs.

The 10 SDA units are part of a 60 unit complex and well serviced to ensure clients are close to public transport and community services that support their independence.

The clients will receive 24/7 care which would require the successful support workers to work active night shifts. To support this, Open Minds will provide access to a staff unit on site to allow for the 24 hour active support to be provided.


Work a set roster! You will be assigned to work at the Summer Housing accommodation, working a set roster of pattern of 4 shifts on, 3 off, 3 shifts on, 4 shifts off. Each shift is 8.5 hours in duration which includes a handover. Each block of rostered work rotates between morning, afternoon and awake shift overnight shifts.

There are two teams, one providing a weekday coverage. The second team would be providing Thursday to Sunday coverage. You will be assigned to work on one of these teams based off your work preferences. You would work between 25.5 to 34 hours per week under this roster.

Key Selection Requirements to be considered:

  • Previous support worker experience with High Physical Support needs
  • Manual Handling experience including hoisting and transfers
  • Experience (or desire to be trained) in high intensity supports including supporting Catheter and Stoma care
  • Providing Personal Care to clients will be required
  • An ability to work a roster including Active overnight shifts is required
  • You must be able to drive and own a functional working vehicle that you are happy to transport our clients in.
  • Ability to support clients to meet their individual goals.
  • Ability to develop skills and encourage independence & healthy relationships.
  • Good understanding of how to provide supports in a recovery oriented, strengths focussed practice model.
  • A current Blue card / Yellow card or eligibility to apply for these.


  • Hourly rate of $27.82 - $30.35
  • Leave loading of 17.5%
  • Generous salary packaging options of up to $15,900 in living expenses, as well as up to $2,650 in meals and entertainment expenses = extra cash in your pocket!
  • Well-serviced by public transport options
  • Employee Assistance Program
  • Inclusive, values-focussed team environment
  • Be part of an exciting time of growth and opportunity in an organisation that you can be proud of being a part of
  • Contribute to our purpose and enable our customers the right of all people to live a life of choice and fulfilment.

Next Steps:

Step 1: Apply to this ad!

Step 2: Answer a few basic questions telling us what you are looking for

Step 3: Complete the short online assessment sent to your inbox

To enable us to process your application all 3 steps will need to be completed

Open Minds is a registered NDIS provider. Our team works to enhance mental health and wellbeing by delivering tailored supports to people living with mental ill health, disability or acquired brain injury.


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