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Site Supervisor - Lucas Heights, NSW

New South Wales
MSS Security


MSS Security is seeking an experienced Site Supervisor for a high profile client located in Lucas Heights. The right candidate must be an Australian Citizen to obtain government clearances.

Job Description

Master Licence Number: 408742075

The role of the Site Supervisor is to oversee the provision of security services at the site in line with SOPs and agreed service levels. To co-ordinate day to day work of MSS employees at the site. Liaise with client representatives to ensure optimal levels of service.

This role will also be responsible for ensuring that all staff are trained and qualified to work in a security environment.

Key Activities include but are not limited to:

  • Provide day to day direction to reports on site
  • Ensure all new employees are fully inducted in accordance with company policy
  • Ensure all personnel fully conform to company policy as well as Site Standing Orders and other instructions.
  • Ensure the site is equipped with adequate communications.
  • Provide advice, counselling, guidance to personnel in regards to risk and performance management issues.
  • Ensure all guards are correctly uniformed and licensed.
  • Promote customer service by providing courteous and helpful assistance to client enquiries
  • Ensure prompt attention is given to any customer dissatisfaction by communicating to the relevant MSS Manager.
  • Be aware of, follow and enforce company and client policy and procedures on HSE and QA.
  • Roll out toolbox-talks and relay other memos and company information.
  • Provide positive leadership by example to all reports.
  • Other duties as required by the Management.
Desired Skills and Experience


  • Certificate II in Security Operations
  • NSW Security Licence as per individual state requirements
  • NSW Drivers licence
  • Ability to obtain site specific clearances as required
  • NV1 (Desirable)

Personal Attributes:

  • Ability to work under pressure
  • Customer centric approach
  • Personal alertness and the ability to remain focused on task
  • Personal flexibility and adaptability
  • The ability to deal with the public in a patient and personable manner
  • Personal initiative and drive
  • Outstanding interpersonal and communication skills
  • Supervisory experience and/or skills