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Blacktown Area

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WINNING SMILES DENTAL SURGERY is looking for a friendly and well organised Dental Receptionist/Assistant to join our modern dental practices in Blacktown, Denham Court and Galston. We are a family oriented practices who is focused on providing our patients with a high quality of patient care. We want our patients to feel welcome, comfortable and support their best dental health. This opportunity is for someone who is self-motivated and possesses good communication skills. We provide services for general dentistry, surgical, implants and cosmetic dentistry.

About the role

The role is for immediate start on a casual/part time/full time basis and involves Reception and Dental Assisting duties.

. Greeting and welcoming patients, answering phone enquiries, making & confirming appointments, checking, processing & managing customer accounts.

  • General administration including invoicing and processing payments using EFTPOS & HICAPs, completing end of day banking procedures.
  • General chair-side assistance.
  • Provide sterilisation and infection control solutions.
  • Prepare patients & facilities for dental treatment.
  • Have a commitment to provide excellent patient care.
  • Be an experienced and confident Dental Receptionist
  • Display a positive and professional work ethic
  • Be able to work well in a team environment
  • Be a friendly, self-motivated and have a caring approach to all patients
  • Be punctual and reliable and honest
  • Have excellent administration and communication skills
  • Managing the Cancellation and Recall System
  • Patient Record Management
  • Taking initiative within the boundaries of your role.
  • Efficient administration of the practice including stock control
  • Developing X-rays, and operating digital imaging equipment
  • No Calls to the surgery will be taken for this job. All correspondence to be emailed to aulakhraman@hotmail.com

Benefits and perks

A happy healthy working environment

Ongoing training and course attendance

An attractive remuneration based on skills and experience.

Skills and experience

  • Will be mature-minded and Certificate III in Dental Assisting or a min of 1-2 years of Dental Assisting/Receptionist experience.
  • High level of clinical competence in various dental procedures.
  • Dental Receptionist experience.
  • The desire to deliver an exceptional patient experience based on processes and systems
  • Demonstrated experience in the leadership of clinical teams is desirable
  • Well developed interpersonal skills to inspire our staff, patient outcomes and maintain a positive workplace culture
  • Proven ability to be organised and efficient.
  • Demonstrated ability to use your own initiative and prioritise tasks.
  • Conflict management skills
  • Enjoys a challenge and be goal oriented.

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