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Interior Styling, Retail Sales Consultant - Weekend Casual

Salary:
$50,000 - 55,000 per year
Location:
Fitzroy
Company:
Brosa Design

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Brosa is a new breed of direct-to-consumer brand that is disrupting the $14 billion Australian home and living retail industry by putting the digital experience front and center.

As one of Australia's most innovative businesses, we are on a mission to help our customers create beautiful homes effortlessly. Brosa means 'smile' in Icelandic: our very first products were raw and natural, inspired by the design philosophies of that region. We've since expanded our range, but our emphasis on delivering fresh designs and inspiration, accessible pricing, and unmatched customer experiences both online and offline remains front and center. Brosa is changing the face of how Australians furnish their homes.

It's an exciting time in our company's journey, and you'll be joining an award-winning team: we've been named #9 in the Deloitte Technology Fast 50 and #6 in AFR Fast Starters. Brosa is also backed by Australia's most prominent and successful Venture Capital funds including AirTree Ventures and Bailador Technology Investments, who are behind iconic companies including Canva, Petcircle, Expert360, Ebay Australia, Ticketek.

We're now on the search for an Interior Design Stylist (Casual) to join the Brosa family and help propel our next stage of growth. This is a weekend role for Saturdays and Sundays, with potential to pick up more shifts during busy periods.


OVERVIEW

Based in our flagship Fitzroy Studio+ location, our Studio+ showroom is open to the public for walk-ins and complimentary 1-on-1 style consultations. Our customers may be looking for one piece of furniture or furnishing their whole home. Our job is to make this a seamless and enjoyable shopping experience.


KEY RESPONSIBILITIES:

  • Guiding customers on their journey through our Studio+ space
  • Helping customers create a beautiful home effortlessly. Building a vision for clients through product selection and pairing, spatial planning and colour selection via mood boards.
  • Driving sales to hit Studio+ daily, weekly and monthly team targets.
  • Providing expert advice to clients on the full range of Brosa products and services especially the in house and online design services
  • Being an ambassador for the brand – you will be the face of Brosa offline, bringing the brand to life for the clients
  • Providing your expert product knowledge in an engaging manner and answering specific client queries to offer solutions to the client's furnishing needs
  • Providing support to the Studio+ Manager
  • Day-to-day maintenance of the Studio+
  • Provide "virtual consultations" to customers who cannot visit our studio.

Requirements

WHAT ARE WE LOOKING FOR IN CANDIDATES?

  • A passion for retail and interiors, product & design
  • A highly driven, bubbly individual, who works well within a team.
  • Previous experience with consultative or retail sales roles with a proven track record of exceeding sales targets and customer feedback scores
  • Excellent customer communication skills - written, on the phone and in person with the ability to prioritise a client's needs in a fast paced, ever-changing, high pressure environment
  • A self-starter who has creative ideas on how to better serve our clients and isn't afraid to suggest them
  • Enthusiastic, open and honest
  • Tech savvy and fast to learn new programs/systems
  • Ability to work autonomously
  • Must be available to work both Saturday and Sunday

BONUS TO HAVE:

  • Degree or diploma in an Interiors/design related course
  • Previous experience in the furniture & homewares industry

Benefits

On Offer to You

  • Awesome product discounts on all items sold on the Brosa website
  • Regular individual and team reward & recognition celebrations
  • Investment in your personal development
  • Thursday TED-style talks from internal and external speakers


At Brosa, we aim to build an exceptional environment to help our team thrive. Our goal is to help our team produce their best work and find enjoyment in their role. We commonly refer to our team as a family and work hard to create an atmosphere that is high on trust, honesty, accountability, commitment and of course, fun. To foster a vibrant workspace we have various initiatives including Thursday Ted-style talks from internal and external speakers (we call it Flocktalk), allowances for attending conferences and workshops.

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