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Assistant Relationship Manager


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Assistant Relationship Manager

How will I help?

You will be responsible for key requirements, design and analysis for the Group Operations Automation team’s execution and delivery of RPA and RDA automation releases with Blue Prism and Pega software. You will have a deep understanding of robotics and be responsible for mining for all opportunities for their suitability for automation, as well as which technology is most appropriate for the opportunity prior to moving into business case development.

You will work across Group Operations and other Business Units (as required) to identify automation opportunities and complete technical feasibility and process and design analysis on all opportunities prior to moving into delivery. You will perform high level process analysis, detailed business process design and fast assessments to move into pipeline. You will be a single contact point for business team related support enquiries and maintain a register of issues and follow up with technology for fix and retest.

What’s in it for me?

Joining Westpac has many benefits besides building a long and stable career. You’ll be able to purchase leave to facilitate your dreams or obligations and you’ll be encouraged to participate in the community through paid volunteer leave and secondments. You’ll also be entitled to a suite of online learning, training modules and career planning tools to grow with us.

What do I need?

Experience working on Robotics Automation programs, specifically working with Blue Prism or Pega/Open Span. Proven track record in robotics requirements gathering, business process design and analysis; both change, delivery and run. Successful track record of business case preparation and dealing with executive, middle management, and SME’s. Experience working in a large and complex organisation, preferably financial services

What’s it like to work there?

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.


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