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Employment Adviser

Fortitude Valley


Fortitude Valley, QLD

TURSA is seeking to employ persons who meet our selection criteria, to provide services and support to eligible, unemployed clients to enable those clients to access appropriate, relevant training to achieve employment outcomes under the Australian Government's jobactive programme.

Delivery of Employment Services under the jobactive programme is a highly competitive industry, and continuation of our contracts and the level of business the Government allocates to TURSA depends upon being ranked highly on comparative performance with other providers not only in the immediate area but more so against other providers across the rest of Australia. TURSA is currently a very successful and highly-ranked provider of jobactive services to businesses and unemployed persons in the eastern seaboard region from Forster on the Mid-North Coast of NSW to Noosaville on the QLD Sunshine Coast.

The successful applicant will have excellent people skills i.e. the ability, disposition and commitment to engage positively and empathetically with clients to work with and support them to move into employment or self-employment. The position is one of contributing your skills, knowledge, and energy into the client-worker relationship as a partner with the client in seeking opportunities for gainful employment, and to engage and negotiate with employers as required on behalf of your client.

Experience in employment services, whilst desirable, is not essential but proven, good customer service and administration skills relations skill are.Staff will need to be flexible and have the ability to adapt to change as the industry is subject to frequent change and development.

Employment Adviser covers work duties such as:

Individual Job Seeker Case Management, Recruitment Officer or Job Placement, Reverse Marketing, Provision of Employer Placement Support, Sourcing Work Experience Work for Dole placements, and Conducting individual or group training and/or assessment services

As such an incumbent is a multi-functioned employee engaged to provide direct services to participants in training courses, placement, or support services and other programmes and activities provided to Tursa Employment & Training clients.

Employment Advisers will be required to undertake the Certificate IV in Employment Services training course on-the-job unless they already hold that qualification. Certificate IV in Employment Services is a nationally accredited and recognised qualification in the industry and will be delivered at no cost to the employee.

Applicants must address the selection criteria on the TURSA website www.tursa.com.au. TURSA reserves the right to appoint prior to the position close date.