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Internal Sales Representative

Acacia Ridge
GFG Alliance


About our team

Austube Mills, a member of GFG Alliance, is a leading manufacturer of quality steel tubular sections. Our products are used extensively across the construction, manufacturing, transport, mining and agricultural industries.

About the role

As our new Internal Sales Representative, you will contribute to the success of Austube Mills by developing and maintaining relationships with customers to ensure customer satisfaction and make ATM the supplier of choice. Reporting to the Internal Sales Manager, this role is responsible for managing orders and customer requests predominately through phone, email and EDI. This role involves liaison across the broader business and is critical to ensuring customer requirements are met or exceeded. The role also involves ensuring non-prime and surplus products are sold to boost cash and profit recover input costs as well as maximize warehouse space in the business.

Your main duties will include:

  • Develop and maintain customer relationships through service excellence
  • Understand and balances both business and customer needs
  • Liaise internally with operational and technical departments to ensure customer specific needs are met
  • Communicate with despatch to ensure customer urgent orders are despatched in a timely manner
  • Promote slow moving stock
  • Process customer orders and offers alternatives if customer requirement is not available
  • Analyse open orders to pre-empt any problems that may arise.
About your experience

Our ideal candidate will have a sales background in an industry related to steel products and have a high level of attention to detail. Commercially astute, you will also bring to the role your excellent communication skills, along with your driven attitude and your relationship management skills.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

Apply today.