Customer Service Specialist - Graham Hill Eyecare

ABOUT US

"Our mission is to provide excellence in eyecare services to the Goulburn Valley"

Graham Hill Eyecare has been a trusted eyecare provider in the Goulburn Valley for over 50 years. We pride ourselves on being locally owned and providing high quality service, advice and products. We are looking to welcome to our family someone with real passion for customer service. You will become an integral part of the Graham Hill Eyecare story, help our brand expand and exceed consumer’s expectations.

WHY JOIN US

You will receive regular training and guidance. You will be part of a company that stands behind you, as we stand behind optometry services with incredible customer service. We are an inclusive company, and daily you will feel challenged, satisfied and accomplished.

ABOUT THE ROLE

As key member of our Customer Service Team you will be a natural communicator who is passionate about helping people.

The role requires a strong eye for detail, sound organisational skills, and someone that is willing to take initiative.

Key Responsibilities include:

• Work with the team to provide personalised solutions for our customers
• Be willing to keep up to date with frame fashions and trends
• Provide WOW experiences for customers throughout their journey in practice and beyond
• Drive sales through exceptional retail skills and knowledge

Dispenser qualifications or optical experience highly regarded but not essential (we will provide extensive training in optical dispensing for the right candidate). People management and administrative skills are also valued but not essential.

We encourage you to visit our website to find out more about us. www.hilleyecare.com.au