Fleet Service Advisor for a major dealer in Mackay. You'll be working closely with a customer base that will consist of clientele from a variety of industries - mining, emergency and law-based services to list a few.
Fast paced role
Customer facing in addition to dealing with leasing companies
Provide prompt & efficient service in a professional manner
Action invoices, quotes, ordering of parts
Process documentation as required ensuring specific processes are followed to ensure smooth transaction/payment of repairs
Maintain constant communication with the customer advising of the vehicle's status
Servicing 100+ vehicles per day
Multi-franchised so plenty of opportunity to broaden your skill sets with brand knowledge
20+ years of servicing residents of the Mackay region
Family owned & operated
Large Service Department consisting of around 10 front office staff
Two sites - Sales, Service
Competencies & Skill Requirements
Excellent customer service skills with a passion for dealing with people
Ability to listen, comprehend and follow through on requests
Motivated, enthusiastic persona
Productive & efficient work habits
Organized with good time management skills
Pentana DMS knowledge
Quality - ability to perform work accurately
The remuneration for this role will be based upon experience and consist of a retainer, commission and superannuation. For further details contact Jackie Vella on 0480 002 345 quoting reference number AJ5851 or forward your CV and covering letter.
Mackay is located about 970 kilometres north of Brisbane and only a couple of hours from the Whitsundays. Known as the sugar capital producing more than a third of Australia's sugar, it has a population of over 80,000. Temperatures averaging from 23 degrees in Winter to 30 degrees in Summer and offering endless activities to suit all walks of life. Shopping, fishing, 4WDing, motorcycling, whatever you are in to, this location has it!
If you don't see something for yourself but know someone who may be interested in one of these positions, get them to contact us! You may not be aware, but we have a $1000 referral incentive in place for candidates that you recommend to us, who we are not presently working with and who we go on to place in a future role. So be sure to share our details with your co-workers, should they be thinking about making a career change.