BOQ Financial Crime Risk department is currently seeking to appoint a Client Lifecycle Team Leader. The successful candidate will be joining the Customer Life‐cycle team which performs KYC checks on new and existing customers to fulfil BOQ Groups regulatory requirements in Australia and New Zealand.
The Client Lifecycle Team Leader is accountable for leading the CLC Analyst team and for inspiring, developing and maintaining a high performance team within a dynamic and fast paced environment. The role provides leadership, coaching, development, support and advice to staff in conjunction with day to day management of their team. The role also oversees the team workflow in order to achieve all service levels to the agreed quality standards whilst ensuring internal and external customer satisfaction. As a Team Leader you will support the BOQ Group in handling first line on‐boarding and ongoing AML/CTF responsibilities in the completion, review and maintenance of various activities including:
Ideally, you will have current experience in AML/CTF roles as well as experience in assuring regulatory compliance.
You will demonstrate:
How to Apply
To apply for this role please follow the links or apply via our Careers Page.
Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.