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Apprentice Customer Support Representatives - Parts

Location: Pakenham
Company: Komatsu
Contract type: Permanent
Hours: Full time
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  • Earn and Learn with Global Company
  • Nationally Accredited Cert III in Auto Parts Sales
  • Long Term Career Opportunities

Komatsu’s purpose is to create value through manufacturing and technology innovations to empower a sustainable future where people, businesses and our planet thrive together. Komatsu celebrates its 100 years with a renewed commitment of building a sustainable business for all stakeholders. We focus on building partnerships, considering the needs of society, customers and other stakeholders first and then working together to innovate, solve challenges and create value for generations to come.

Our Brand promise: Creating value together.

Our Pakenham branch is looking for savvy, self-motivated customer service representatives eager to establish a career within the mining/manufacturing industry – take your career to the next level with Komatsu.

Working alongside some of the industry’s best, our 3-year apprenticeship will give you the necessary skills to become one of our highly regarded Parts Interpreters – the face of our business.

Moving into an established program within a global organisation, you can expect continual support from experienced professionals, state of the art facilities, ongoing development, and opportunities that will help you achieve your ultimate career goals.

What we are offering:

  • A 3-year nationally recognised program - Certificate III in Automotive Parts Sales
  • Training and on the job support with exposure to various areas within the business optimising your opportunity for career development
  • Career planning and future pathways guidance

What we are looking for:

  • Genuine interest in pursuing a career with Komatsu and supporting our customers
  • Commitment to structured, classroom based and, on the job, field training
  • Well-developed communication skills (written and verbal) to effectively liaise with customers and team members
  • A strong awareness and ongoing dedication to workplace health & safety
  • Ability to work collaboratively in a team environment

The Benefits:

  • 12 weeks Paid Parental Leave for Primary Carers
  • Ongoing training and upskilling with access to the latest technologies with a global OEM
  • Strong, encouraging team culture and the opportunity to learn from the industry’s best leaders
  • Health & Wellbeing – Corporate rates on health insurance
  • Discounted electronics - Apple, DELL, Microsoft and more
  • Employee Referral Program

If you’re ready to change things up, APPLY today.

We are an equal opportunity employer and value a diverse workforce; recognising the innovation and competitive advantage it creates.

Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth.


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