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Field Service Technician

Location: Campbellfield
Company: Komatsu
Contract type: Permanent
Hours: Full time
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  • Join a global OEM with opportunities for growth
  • Health & wellbeing benefits available including paid parental leave
  • Campbellfield, VIC location. Interviewing immediately. Apply now!!!

Komatsu’s purpose is to create value through manufacturing and technology innovations to empower a sustainable future where people, businesses and our planet thrive together. Komatsu celebrates its 100 years with a renewed commitment of building a sustainable business for all stakeholders. We focus on building partnerships, considering the needs of society, customers and other stakeholders first and then working together to innovate, solve challenges and create value for generations to come.

Our Brand promise: Creating value together.

The opportunity:

An exciting opportunity exists for an experienced Field Service Technician to join our Service team at Campbellfield Branch. Reporting to the Field Service Supervisor, the role will see you carry out high-quality service, repair, and maintenance on a broad range of Komatsu customer equipment.

This is a full-time, permanent role. We are interviewing immediately so APPLY NOW!!!

Key responsibilities:

  • Performing high-quality service, repair and maintenance on a broad range of Komatsu customer equipment.
  • Maintaining high levels of safety, quality, and efficiency in our Service Department.
  • Testing and adjusting machine operation and monitoring systems.
  • Providing excellent service to our customers.
  • Generating technical reports as required.

The knowledge, skills and abilities we’re looking for:

  • Trade qualification - Heavy Diesel Mechanic
  • Previous Field Service Technician experience particularly with Komatsu equipment
  • Understanding of Earthmoving and Mining industry
  • Clear communication skills – verbal and written
  • Customer focussed and the ability to build positive working relationships
  • MR classification driver’s licence
  • Demonstrated commitment to safety
  • Ability to work unsupervised
  • Knowledge of Microsoft Office

Komatsu and Me (Benefits):

  • Technology: discounts on Apple, Dell and Microsoft products
  • Financial: Leading Commission Incentives program, Komatsu Employee Referral Program offering a bonus of $3,000 if you successfully refer someone for a role, Income Protection through Komatsu’s superannuation fund AustralianSuper
  • Career: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses, Diploma’s in Leadership and an Educational Support Program
  • Health: discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
  • Cars, Home & Hardware: discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
  • Travel: discounts with Avis, Qantas, Crown, IHG and travel agents

Are you Komatsu?

We’re looking for someone who shares our values of Ambition, Perseverance, Collaboration and Authenticity. You have integrity, a deep respect for diverse perspectives and care about the people you work with. You are team-oriented, innovative and a naturally engaging person. Not only are you proud of the high performance and uncompromising quality of the work you do, but you strive to live the shared values of your organisation and are focused on helping the company improve productivity and safety worldwide.

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