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Optical Dispenser/Assistant

Location: Kooyong
Company: Vision Australia
Contract type: Contract
Hours: Full time
Vision Australia
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Initial 12-month Contract Role

  • Be a part of growing the exciting new low vision optometry service in our Kooyong office
  • Contribute to a wonderful community of care
  • No late night or weekend work
  • NFP salary benefits

Do you want to make a difference and become a part of a team that supports a future where people with low vision can live an independent life? If so, then this might be the perfect role for you!

About us

Vision Australia is a leading national provider of low vision services in Australia. We partner with Australians who have low vision to achieve the possibilities they choose in life.

About who we support

Vision Australia provides services to more than 25,500 people clients from 35 Vision Australia centres in Victoria, New South Wales, the Australian Capital Territory, Queensland, South Australia and Western Australia and through outreach programs in the Northern Territory and Tasmania.

About the role

We are looking for an energetic Optical Dispenser to support our Optometrist to develop a new low vision optometry service. The successful applicant will demonstrate a high level of dispensing knowledge and proactive customer service and administration skills. In this new role, you will:

  • Book appointments via phone and in person;
  • Manage reception and administration, including billing and receipting
  • Manage the POS (EFTPOS, DVA, Health care claims, MAC)
  • Support sales and dispensing of complex optical eyewear*
  • Provide clinical support to the Optometrist and client service team

*We provide extensive training and support for understanding low vision.

View the Position Description for this role

About you

To be successful in this role you will have:

  • Qualification in Optical Dispensing (preferred).
  • Minimum of 2 years dispensing, ideally across both chain and independent Optometry practices and demonstrated experience in dispensing complex scripts.
  • Excellent customer service skills, professional telephone manner and verbal communication skills.

Benefits of working at Vision Australia

  • Generous salary packaging options
  • Flexible working arrangements
  • Exciting career paths
  • Exceptional professional development opportunities

Salary Packaging

With the offer of Salary Packaging, you can use some of your salary to pay for everyday expenses before income tax is calculated, meaning you pay less tax and have more money to spend. That’s because your salary packaging money is deducted first and then your tax is calculated on the remaining amount.

Find out more about Salary Packaging


If you have any questions about the role, please contact the below Hiring Manager.

Name: Yvette Gollmer



Vision Australia is committed to doing all that is reasonable to ensure the safety, welfare and wellbeing of clients (including children), their families, the community, staff and volunteers and any other person entering Vision Australia’s workplace. Police checks, state working with children checks, NDIS Worker Screening checks, and Professional Registrations form part of Vision Australia’s probity screening standards, ensuring quality services are provided in a safe environment.

To apply

If this sounds like a great fit for you, please complete our online application process.

Applications should consist of a full resume and a cover letter. Please note pdf documents are not accepted for accessibility reasons.

For more information about working at Vision Australia, go to

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