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Senior Quality Assurance Analyst

Location: Sydney
Company: Hays Banking
Hours: Full time
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Senior Quality Assurance Analyst in Global Client Onboarding in a Big 4
Your new company
As a well-respected and global bank, they care about their employee's career progression and development. With training from experts in the industry this company really sets up its employees for success. They have a dynamic and innovative work environment with a hybrid set up.

Your new role
As a Senior Quality Assurance Analyst, the role will act as the first line of defence in ensuring the bank meets its CDD and ECDD obligations for Global Client Onboarding. By providing expert knowledge of domestic and international regulatory standards and guidance, analysis and reporting on trends to the GCO team and Senior Management to ensure the capability uplift across the teams.
Your daily activities will be to:
- Provide line 1 assurance testing on IB&M Know Your Client files to ensure domestic and international (China, Japan, Hong Kong, Singapore, United Kingdom, United States and New Zealand) customer due diligence regulatory requirements are met
- Provide quality advice to our Operations teams on relevant AML/CTF legislations, Group's standards and procedures
- Undertake the upskilling of KYC knowledge for all new and changing processes and operations within Global Client Onboarding
- Manage timelines, data consolidation and ensure appropriate stakeholder management and engagement is achieved
- Ensuring regulatory obligations are met and evidenced and SME's and team members are aware of their responsibilities at different stages of the process of preparation and review
- Develop and implement continuous improvement initiatives and action plans to uplift QA results
- Actively engage in continuous learning and development Ensure SLA's and team targets are met or exceeded - Assist in the development and updating of Process Maps, User Guides & SOP's whilst also completing any required administrative tasks

What you'll need to succeed
Your previous relative experience will assist in being successful for this role as will the following:
- Ability to proactively identify and understand, openly discuss and act on current and future risks.
- Understanding of AU, NZ, US, UK, SG and HK AML/CTF Programs
- Highly developed verbal and written communication skills with the ability to articulate trends and insights to a large range of stakeholders
- Continuous improvement mindset
- Excellent time management skills
- Experience in performing a combination of KYC or Quality Assurance in Institutional banking
- Strong regulatory knowledge of on boarding, know your client (KYC), anti-money laundering (AML) and compliance frameworks
- Diploma in Applied AML/CTF Management (desirable) or Tertiary qualification in finance/business/law or a relevant discipline is desirable
- Permanent Residency or Australian Citizenship required for this permanent role

What you'll get in return
For your hard work and dedication, you will be rewarded with:
- A competitive salary
- Training with experts
- Flexible working arrangements
- Career progression options into multiple different specialisms
- A permanent Full-time position
- A positive and dynamic culture

What you need to do now
If the above sounds like what your looking for please "apply now" or for other opportunities within financial crime in banking please send through your updated CV to
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed! We encourage people from diverse backgrounds to apply.

LHS 297508 #2649072
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