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Health and Care Consultant - Springfield - Part Time

Brisbane - Bupa

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Description


About us

Who is Bupa? Quite simply, we're extraordinary.

Bupa is a world-leading health and care group with over 21,000 people in Australia and New Zealand. Our purpose is to help people live longer, healthier and happier lives. We're making a difference in health and care through our leading health insurance, modern dental clinics, optical stores and our first Bupa GP clinics, with more on the way! We also provide personalised care at over 65 aged care homes and we have a national Bupa medical visa service.

At Bupa, our people are making a difference in the world of health and care.

About the role

This is an exciting time to join Bupa as we launch new and innovative customer and people experiences within our retail network. This role will put you front and centre in a new way of customer thinking. You'll be working in a brand new store environment designed to help you enhance the customer experience.

Training and ongoing professional development opportunities will encourage your career growth and you'll have access to a range of opportunities company-wide.

Hours: This is a permanent part time position, working on a rotating roster as below:

WEEK ONE

Tuesday 10.30am to 2.50pm

Wednesday 10.30am to 2.30pm

Friday 10.00am to 2.50pm

Saturday 9.00am to 5.00pm

WEEK TWO

Wednesday 10.30am to 2.30pm

Thursday 10.00am to 2.50pm

Friday 10.00am to 2.00pm

Saturday 9.00am to 5.00pm

About you

You've got solid experience in a customer-facing role. You understand that in order to be successful, you must display a sincere 'how can I help you' attitude to build trust quickly, listen deeply and deliver a tailored solution for each customer. You:

  • display high levels of empathy and care with customers and colleagues
  • proactively identify total customer needs
  • have excellent communication skills
  • have the ability to network and develop strong relationships with customers and colleagues
  • can explain complex products and information in a user-friendly manner
  • know how to achieve the right balance between customer needs and finding the best solution
  • have the ability to adapt your approach and come up with new ways of solving in-the-moment challenges
  • have a curious and open-mind to new technology
  • have a thirst for continued learning and development.

As a Bupa employee, you receive excellent benefits including 40% off our Bupa health insurance plans, as well as discounts on other insurances and health care services.

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